Delivery and collection in Kent is charged at £30. Delivery and collection outside of Kent is charged at £60 plus £1.00p per extra mile. This charge also includes set up at function location. Delivery and collection must be from the same address. Extra charges may be levied if more than 2 staff are required for set-up

A security deposit of £15 per item, £50 per feather tower, £2 per table runner, £1 for chair covers. The security deposits are required in the form of a cheque. A reminder for this will be sent with the request for final payment, 8 weeks before the hire date. This security deposit will be returned on collection of all undamaged items. If any damages/ missing items are noticed upon collection, the customer will be notified immediately and the security deposit will be cashed. A cheque for any remaining security deposit (for undamaged items) will be refunded if applicable to the customer, Invoices for further damages should be paid within seven days. Damanged or missing feathers will be charged at £3 per feather. DAMAGED OR MISSING DECORATIONS WILL BE CHARGED AT FULL REPLACEMENT COST PRICE, if you would like a copy of these prices please contact Light as a Feather.

Whilst we do expect a certain level of dirt to be made on the chair covers and sashes i.e shoe marks, surface dirt etc, we do not expect the covers, sashes, vases or any other decoration on hire from light as a feather to be stolen, permanently stained or have any kind of burns or rips. If this is the case the security deposit will be cashed. TO AVOID DAMAGE CANDLES SHOULD NOT BE PLACED NEAR FEATHER DECORATIONS

Chair covers or Sashes should not be removed from the chairs once fitted, until Light as a Feather staff are collecting, unless the venue are counting and bagging them.

Any delay in accessing the items on collection, will result in a fee of £10 per item per day or part day and an invoice will be sent to the customer for this. This invoice should be paid within 7 days or the debt will be passed to a debt collection agency for retrieval. 

A non-refundable deposit of 25% of the final balance is due at the time of booking, along with a completed booking form, which includes agreement to these Terms and Conditions.

The non-refundable final balance is due 6 weeks before the scheduled hire date. Any payments not received by this date will result in cancellation of the hire and all monies paid will be forfeited. A reminder will be sent for this final payment 8 weeks before function date.